• sales@jiayiremotecontrol.com
  • +8615705596884
  • +8618013010111
  • Real-time quote | OEM / ODM support | Fast shipping options
Quick Quote

Privacy Policy

Last Updated: September 22, 2026

Nanjing Jiayi Electronic Technology Co., Ltd. (“JIAYI,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, submit an inquiry, request a quotation, contact our sales or technical team, or communicate with us regarding our industrial wireless remote control products and services.

This Privacy Policy applies to information collected through:

Website: www.jiayiremotecontrol.com

and through related business communications with Nanjing Jiayi Electronic Technology Co., Ltd.

1. Who We Are

Company: Nanjing Jiayi Electronic Technology Co., Ltd.

Business: Industrial wireless remote controls and related control solutions

Address: Room 8607, Building 3, No. 9 Gaohu Road, Nanjing, Jiangsu Province, China

Email: sales@jiayiremotecontrol.com

Phone / WhatsApp: +86 15705596884

Website: www.jiayiremotecontrol.com

If you have questions regarding this Privacy Policy or how your personal information is handled, you may contact us using the details above.

2. What Information We May Collect

The information we collect depends on how you interact with our website and our team.

Information You Provide to Us

When you submit an inquiry, request a quotation, or contact us, you may provide information such as:

You are not required to provide information that is unrelated to your inquiry.

3. Technical and Product Information

Because JIAYI supplies industrial wireless remote controls for cranes, hoists, machinery, industrial doors, and other equipment, customers may need to provide technical information so that we can evaluate product compatibility.

This may include:

We use this information to help identify suitable products, recommend configurations, provide wiring guidance, troubleshoot technical issues, or support replacement and customization requirements.

Please remove any unrelated confidential or sensitive information before sending technical documents to us.

4. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically by our website or service providers.

This may include:

This information may be used to maintain website security, understand website performance, improve user experience, and measure marketing effectiveness.

5. How We Use Your Information

We may use personal information for legitimate business purposes, including to:

We do not intentionally use customer information for purposes that are unrelated to the business relationship.

6. Inquiry Forms

Our website contains contact forms, quotation forms, and product inquiry forms.

Depending on the page, you may be asked to provide information such as:

We use information submitted through these forms primarily to respond to your inquiry and provide relevant product or technical information.

Submitting an inquiry does not automatically create a contractual relationship between you and JIAYI.

7. Email, Telephone and WhatsApp

If you communicate with us by email, telephone, WhatsApp, or another communication platform, we may retain information related to that communication.

This may include:

We retain this information where reasonably necessary to provide customer service, technical assistance, quotations, order support, or maintain an ongoing business relationship.

Third-party communication platforms such as WhatsApp operate under their own privacy policies and terms.

8. Legal Basis for Processing

Where applicable privacy laws require a legal basis for processing personal information, we may rely on one or more of the following grounds.

Contract or Pre-Contractual Steps

We may process information where necessary to:

Legitimate Business Interests

We may process information where reasonably necessary to:

Consent

Where required by applicable law, certain activities may rely on your consent, such as specific marketing communications or the use of certain non-essential cookies and tracking technologies.

Legal Obligations

We may process or retain information where necessary to comply with applicable:

9. Cookies and Similar Technologies

Our website may use cookies and similar technologies.

Cookies may help us:

Some cookies may be necessary for the operation of the website.

Other technologies may be used for analytics or advertising purposes.

Where applicable law requires consent for non-essential cookies or similar technologies, visitors may be provided with appropriate choices or controls.

You can also manage cookies through your browser settings.

Disabling certain cookies may affect some website functions.

10. Google Analytics and Google Ads

We may use Google services such as Google Analytics and Google Ads to understand website traffic and measure the effectiveness of marketing activities.

Depending on our website configuration, these services may process information such as:

Google processes information according to its own privacy policies and service terms.

Where required by applicable law, the use of certain analytics or advertising technologies may be subject to appropriate consent requirements.

11. Other Third-Party Services

Our website may use third-party technologies or services for functions such as:

These providers may process limited information necessary to provide their services.

Their processing activities may also be governed by their own privacy policies.

12. How We Share Personal Information

We do not sell personal information to unrelated third parties.

We may share information with service providers where reasonably necessary to operate our business or fulfill your request.

These may include:

For example, if you place an order, certain contact or delivery information may need to be shared with a freight forwarder or logistics provider.

We seek to share only the information reasonably necessary for the relevant purpose.

13. Legal Disclosure

We may disclose information where reasonably necessary to:

14. International Data Transfers

Nanjing Jiayi Electronic Technology Co., Ltd. is located in China and serves customers in international markets.

If you contact us from another country or region, including the European Economic Area, United Kingdom, South America, North America, or other international markets, information you provide may be transferred to and processed in China.

Information may also be processed in countries where our service providers operate.

Data protection laws may differ between jurisdictions.

Where required by applicable law, we will take reasonable steps regarding international transfers and the protection of personal information.

15. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.

Retention periods may vary depending on the type of information and the business relationship.

For example, information relating to:

may require different retention periods.

Certain records may need to be retained for longer periods to meet legal, tax, accounting, customs, or contractual requirements.

When information is no longer reasonably required, we may delete, anonymize, or securely archive it as appropriate.

16. Data Security

We take reasonable administrative and technical measures designed to protect personal information against:

However, no method of internet transmission, email communication, electronic storage, or website operation can be guaranteed to be completely secure.

For this reason, please do not send passwords, banking credentials, account passwords, or other highly sensitive information through ordinary website inquiry forms.

17. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights concerning your personal information.

These may include the right to:

These rights may be subject to legal limitations or exceptions.

To make a privacy-related request, please contact:

sales@jiayiremotecontrol.com

Please provide enough information for us to identify the relevant communication or business relationship.

We may need to verify your identity before completing certain requests.

18. European Economic Area and United Kingdom Users

If you are located in the European Economic Area or United Kingdom, applicable data protection legislation may provide additional rights regarding your personal information.

Depending on the circumstances, these may include rights of:

You may also have the right to lodge a complaint with the relevant data protection authority in your country.

19. Brazil and Other International Users

Customers located in Brazil or other jurisdictions may have privacy rights under local data protection laws.

Where such laws apply to our processing activities, we will respond to applicable privacy requests in accordance with relevant legal requirements.

You may contact us at:

sales@jiayiremotecontrol.com

for privacy-related inquiries.

20. Marketing Communications

We may follow up with you regarding:

Where required by applicable law, marketing communications will be handled in accordance with applicable consent or opt-out requirements.

If you no longer wish to receive marketing communications from us, you may contact us or use an unsubscribe option where one is provided.

Communications relating to an active quotation, order, shipment, technical support request, or other existing business matter may still be sent where necessary.

21. Technical Documents, Photos and Videos

Customers may send us:

We may use these materials to:

Unless separately agreed or permitted, providing technical materials to us does not automatically authorize us to publish those materials for marketing purposes.

This distinction is especially important for customer application photos and videos.

22. Customer Photos and Project Materials

If a customer provides photographs, videos, project information, testimonials, or application materials, we will use such content for the purpose for which it was provided.

We will not assume that confidential customer materials may automatically be published as marketing content.

Where customer-specific material is intended to be used publicly as a case study, social media post, website example, or other promotional material, appropriate permission should be obtained where required.

23. Confidential Business Information

Customers may occasionally provide commercially sensitive information while requesting a quotation or technical solution.

This may include information regarding:

Customers should provide only the information necessary for us to evaluate the request.

If special confidentiality requirements apply to a project, please notify our team before submitting sensitive technical information.

24. Children’s Privacy

Our website, products, and services are intended for:

They are not directed toward children.

We do not knowingly collect personal information from children for commercial or marketing purposes.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us.

25. Business Contact Information

Most people who contact JIAYI do so in a professional or business capacity.

Information such as:

may still qualify as personal information under certain privacy laws.

Where applicable, we handle such information in accordance with this Privacy Policy.

26. Third-Party Websites

Our website may contain links to third-party websites, social media platforms, video platforms, business directories, logistics providers, or other external services.

We are not responsible for the privacy practices, content, or security of third-party websites.

Once you leave our website, the privacy policy of the third-party website will apply.

We recommend reviewing the privacy information of those websites before submitting personal information.

27. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

When this Privacy Policy is updated, the revised version will be published on this page and the “Last Updated” date will be changed accordingly.

We encourage visitors to review this page periodically.

28. Contact Us

If you have questions regarding this Privacy Policy, how we process personal information, or wish to exercise an applicable privacy right, please contact:

Nanjing Jiayi Electronic Technology Co., Ltd.

Room 8607, Building 3, No. 9 Gaohu Road
Nanjing, Jiangsu Province
China

Email: sales@jiayiremotecontrol.com

Phone / WhatsApp: +86 15705596884

Website: www.jiayiremotecontrol.com